Shipping Policy
anoush dsgn LLC
Last Updated: January 01, 2026
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Thank you for shopping with anoush dsgn. Please review our Shipping Policy carefully before placing an order.
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PROCESSING TIME
All artwork offered by anoush dsgn is created by hand and printed on demand in our home-studio in California to ensure the highest quality. After processing, orders are typically shipped within 2-3 business days.
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COLOR DISCLAIMER
We make every effort to accurately display artwork colors. However, colors may vary slightly due to screen settings, lighting conditions, and printing processes.
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FRAMES ARE NOT INCLUDED
Art prints are sold unframed, as we encourage you to explore custom framing options to best display the artwork.
Frames shown in product images are for display and styling purposes only and are not included with the purchase.
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PERSONAL INFORMATION USED FOR SHIPPING
To fulfill your order, we collect personal information such as your name, email address, phone number, and shipping address. This information is used to process and deliver your order and to communicate with you regarding your purchase.
Where permitted by applicable law, your email address may also be used to send marketing communications from anoush dsgn, such as product updates, promotions, or announcements. You may opt out of marketing communications at checkout or unsubscribe at any time using the link included in our emails.
Your personal information is handled in accordance with our Privacy Policy, which outlines how data is collected, used, stored, and protected, including your rights under GDPR and CCPA.
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SHIPPING RATES & DELIVERY ESTIMATES
Shipping rates and delivery estimates are calculated real-time at checkout based on your location, package weight and selected shipping method.
Estimated delivery times are provided by the carrier and are not guaranteed. Delivery delays may occur due to factors beyond our control, including carrier delays, weather conditions, or peak shipping periods such as Black Friday, Christmas and seasonal sales.
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SHIPPING CARRIERS
We ship orders using trusted third-party carriers, like United States Postal Service (USPS). Carrier selection is determined at our discretion unless otherwise stated at checkout.
Once your order has shipped, you will receive a confirmation email with tracking information.
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INCORRECT ADDRESSES & FAILED DELIVERIES
Customers are responsible for providing an accurate and complete shipping address at checkout.
anoush dsgn is not responsible for orders delayed, returned, or lost due to incorrect or incomplete shipping information provided by the customer.
If an order is returned to us due to an incorrect address, additional shipping fees may apply to reship the order.
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LOST OR STOLEN PACKAGES
anoush dsgn is not responsible for lost or stolen packages once they are marked as delivered by the carrier.
If you believe your package is lost, please contact the carrier directly using the provided tracking information. For additional questions and/or assistance in this matter, contact us at hello@anoush-dsgn.com.
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DAMAGED ITEMS
If your order arrives damaged due to shipping carrier negligence, please contact us within 7 days of delivery at hello@anoush-dsgn.com with:
• Your order number
• A description of the issue
• Clear photos of the damage
Approved claims will be eligible for a replacement or refund at our discretion, in accordance with our Refund Policy.
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INTERNATIONAL SHIPPING (IF APPLICABLE)
International customers are responsible for any customs duties, taxes, or import fees imposed by their country. These fees are not included in the purchase price or shipping cost.
Delivery times for international orders may vary.
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CONTACT
For Shipping-related questions, please contact: hello@anoush-dsgn.com